Privacy Policy

Last updated: September 09, 2025

CraftSmartContent (“we,” “us,” “our”) operates craftsmartcontent.com (the “Site”). This Policy explains what we collect, how we use it, and your choices. By using the Site, you agree to this Policy.

1. Who we are & contact

  • Brand/Site: CraftSmartContent
  • Email: hello@craftsmartcontent.com
  • Address: [Noida, Noida, U.P., India]
  • Mail: hello@craftsmartcontent.com. We aim to respond within 30 days.

2. What we collect

You provide: name, email, company/brand, website, project details, uploads (via WPForms / Spectra), newsletter opt-ins, and emails you send us.
Automatically: IP, browser, device, pages, timestamps, referrers, and cookie data. Google reCAPTCHA collects interaction/device data to prevent spam. See our Cookie Policy.

3. Why do we use your data

  • Respond to enquiries/proposals; deliver services and support (contract / legitimate interests).
  • Send opt-in newsletters (consent—opt out any time).
  • Security, abuse prevention, and Site operation (legitimate interests).
  • Legal compliance and record-keeping (legal obligation).

4. Processors / third parties

We use: Hostinger (hosting/email/SMTP), WPForms, Spectra (UAG), Google reCAPTCHA, Real3D FlipBook (viewer), and other standard WordPress services.

They process data under agreements; we don’t sell personal data.

5. Cookies

We use necessary, functional, and security cookies (e.g., WordPress session, reCAPTCHA, Real3D FlipBook). See our Cookie Policy for details and controls.

6. Retention

  • Enquiry/project records: 24 months (longer if needed for contracts/accounts).
  • Newsletter data: until you unsubscribe or request deletion.
  • Cookies: per their lifespan (see Cookie Policy).

7. Sharing

We share with service providers (above) and as required by law. If ownership changes, your data may transfer with the business.

8. International transfers

Vendors may process data outside India. We use reasonable safeguards (e.g., contractual protections).

9. Your rights

Subject to the Digital Personal Data Protection Act, 2023 (India) and other laws (e.g., GDPR/UK GDPR), you may request: access, correction, deletion, withdrawal of consent, and grievance redressal.
Email: hello@craftsmartcontent.com

10. Children

This Site is not intended for children under 13 (or the applicable age in your region). We don’t knowingly collect data from children.

11. Security

We employ reasonable technical/organizational measures (HTTPS, hardened hosting, least-privilege access). No method is 100% secure.

12. Links

External links are not under our control; review their policies.

13. Changes

We may update this Policy; see “Last updated.”