Terms of Service

Last updated: September 09, 2025

These Terms govern your use of craftsmartcontent.com and any services provided by CraftSmartContent (“we/us”). By using the Site or commissioning work, you agree to these Terms.

1. Services

Content strategy, writing, and design for wellness and small SaaS brands (e.g., lead magnets, eBooks/flagship guides, infographics/visual explainers, SEO/thought-leadership articles).

2. Proposals, scope & revisions

  • A written proposal/scope will outline deliverables, timeline, fees, and revision allowance.
  • Unless stated otherwise, each deliverable includes two (2) rounds of revisions within the agreed scope. Additional rounds or scope changes are billed as stated and agreed upon in the final agreement/contract.
  • Consolidated feedback is due within [3] business days of draft delivery; delays may shift timelines.

3. Fees, invoicing & payment (India)

  • Fees are quoted in INR and exclusive of taxes. If applicable, GST will be added to invoices.
  • Deposit: [50%] due to book the project; balance due on delivery/final approval or per milestones in the proposal.
  • Payment methods: [UPI/IMPS/Bank Transfer/Card/Payment Link].
  • Late payments: interest at 1.5% per month (18% p.a.) or the maximum allowed by law, whichever is lower, plus recovery costs.
  • Non-refundable costs: third-party fees (e.g., stock, fonts, software) are payable by you if incurred.

4. Cancellations & rescheduling

  • If you cancel after kickoff, you owe for work completed and any non-refundable third-party costs; the deposit is non-refundable.
  • We may pause or reschedule if inputs/approvals are delayed beyond [10] business days.

5. Intellectual property

  • Pre-existing IP remains with the original owner.
  • After full payment, you receive rights to use the final, approved deliverables for the purposes stated in the proposal (assignment or license, as specified in your proposal).
  • We may display non-confidential work in our portfolio and marketing. Request an NDA or portfolio hold before kickoff if required.

6. Third-party tools & licenses

We may use stock or third-party assets (fonts, icons, libraries, Real3D FlipBook). Any ongoing third-party licenses needed for your continued use are your responsibility.

7. Approvals & acceptance

Your written/email approval (or use in production) constitutes acceptance. Post-acceptance changes are new work.

8. Confidentiality

Both parties will protect each other’s confidential information and use it only for the project.

9. Warranties & disclaimers

Services and the Site are provided “as is.” We don’t guarantee specific outcomes (rankings, conversions, revenue). Nothing on the Site is medical, legal, or financial advice.

10. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim is limited to the fees actually paid for the specific deliverable giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

11. Governing law & dispute resolution (India)

These Terms are governed by the laws of India.

  • Venue/Jurisdiction: exclusive courts at Noida, U.P., India.
  • Optional mediation/arbitration: Parties will first attempt good-faith resolution. If unresolved within 30 days, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, seated in Noida, India, with proceedings in English before a sole arbitrator.

12. Changes

We may update these Terms; see “Last updated.”